Searching for a contractor or a licence number: consult the Licence holders' repertory.
Searching for a contractor or a licence number: consult the Licence holders' repertory.
COVID-19: Answers to your questions [Fr]. Due to public health restrictions, Montréal’s service outlet is closed until further notice, but examinations are still on. You can use our online services or contact us by phone.
According to our language policy, only certain contents may be translated. Visit the French version to obtain all the information.
If a fire breaks out, your first reflex must be to leave the premises. The evacuation will be quick and efficient if it has been prepared according to a plan.
When you enter an apartment dwelling or a public building for the first time, locate the emergency exits or egresses, which are indicated by signs bearing the word “EXIT” or “SORTIE”.
Your owner has the responsibility of establishing an evacuation plan and procedure, and of informing you regarding such. If you have not received from your owner any information on this subject, discuss this with him/her.
As a tenant, you have also your part of responsibility. Never leave obstacles cluttering the route leading to the exits. During winter, remove snow and ice from your balcony and stairs, as well as the paths leading to the exterior.
If you detect a fire (smoke odor, crackling noises):
If you hear the alarm system:
If you must remain inside your dwelling unit because a greater hazard poses a threat to you outside: