Dealing with a licenced contractor

Knowing your contractor

You think you’ve found the contractor who will carry out your construction and renovation work? Before signing a contract with him, make sure to verify his contractor file.

To help you do the checks, visit the pages below:

  • Licence holders’ repertory: find a contractor or make sure one holds a valid licence delivered by the Régie du bâtiment du Québec (RBQ) in the appropriate subclasses for the work to carry out.
  • Outstanding claims: verify whether your contractor currently has a claim file against his licence security.
  • Indemnities paid since 2009: if problems arise, customers who have dealt with a licenced contractor can file a complaint to claim against the licence security. When beneficiaries have obtained an indemnity, the RBQ add this information to the list of indemnities paid since 2009.
  • Restricted, suspended or cancelled licences [Fr]: make sure your contractor’s licence is not restricted, suspended or cancelled because of a judicial record.
  • Enterprise RegisterThis link open an external website of the Régie du bâtiment du Québec in a new window.: consult a contractor’s or enterprise’s file to obtain more information, such as possible bankruptcies, recourses as well as an enterprise’s file number (NEQ).

No licence, no contract, no recourse

Work left unfinished, poor workmanship, latent defects … many problems can occur when doing construction or renovation work. Protect your right of recourse and yourself by making sure the contractor you hire holds a RBQ licence, and sign a contract with him

Send us your comments...

The field preceded by an asterisk ( * ) must be completed.
*The information provided on this page is: