Our mission, our vision, our values

In view of protecting the public, the Régie du bâtiment du Québec (RBQ) contribute to the quality of the work and safety of buildings and facilities. It also sees to the professional qualifications of contractors and owner-builders, as well as to their probity.

The RBQ fulfils its mission by enacting construction, safety and professional qualification standards. It oversees the enforcement of these standards through verifications, inspections and investigations, by applying the remedies provided by law in case of defaults or defects and by setting out financial securities to protect consumers. The RBQ is also recognized as an organization which inspects and verifies quality control programs in the area of pressure installations.

Our vision

The RBQ invests great efforts in searching for opportunities to improve its practices and its actions in order to become more efficient and to fulfill its mission. The organization reviews and optimizes its practices, processes and activities to become more efficient and to strengthen its governance.

That’s what inspires the vision that will guide its actions: The RBQ, an organization that is recognized for its involvement and contribution to the building and installation industry.

Our values

The RBQ fully supports the ethical values of the public administration of the province of Québec. To accomplish its mission, the organizations counts on essential values:

• Competency: The RBQ counts on a qualified and competent personnel, emphasizes on skills and promotes employee development in order to offer high-quality services to all its clients.
• Respect: The employees must treat with respect citizens, clients, service providers and all the collaborators and partners who support the RBQ’s mission, whether directly or indirectly.
• Impartiality: The employees apply the regulation with impartiality, give the citizens and other stakeholders all the information they’re entitled to have.
• Services’ quality: In order to correctly inform the citizens of their rights and the good practices in matters of safety, and to make sure that licence holders, professionals and building and facility owners comply with their obligations, the RBQ offers high-level, accessible and user-friendly expertise services.
• Integrity: The employees must act with integrity and avoid any situation of conflict between their personal interests and their responsibilities.
• Loyalty: The RBQ counts, at any time, on a dedicated personnel to act in its name.