Complete the form

Before you begin
Complete the form

To speed up and facilitate the complaint processing process, please fill out the online form below and include your contact information. Your contact information will be for the exclusive use of the Régie du bâtiment du Québec (RBQ), and will allow us to contact you if we need more information.

If you prefer, you can download the dynamic PDF version of the form Complaint concerning a dispute regarding the services performed by your building contractor – PDF (323 KB). The terms for submitting the form are specified therein.

Once the form is filled in, you can forward it to the Bureau de gestion des plaintes.

The fields preceded by an asterisk (*) doivent are mandatory.

1. Your details

*Ce champ est obligatoire.Last name

*Ce champ est obligatoire.First name

*Ce champ est obligatoire.Building number

*Ce champ est obligatoire.Street

Apartment

*Ce champ est obligatoire.City

*Ce champ est obligatoire.Postal code (A9A 9A9)

Email address

Confirm your email address.

*Ce champ est obligatoire.Telephone number (555 666-7777)

Extension

Other telephone number (555 666-7777)

Extension

2. Details of the contractor you are complaining about

*Ce champ est obligatoire.Last name, first name, or name of business

*Ce champ est obligatoire.RBQ licence number

Building number

Street

Apartment

City

Postal code (A9A 9A9)

Telephone number (555 666-7777)

Extension

3. Address of the location where the work has been performed

*Ce champ est obligatoire.Building number

*Ce champ est obligatoire.Street

Apartment

*Ce champ est obligatoire.City

*Ce champ est obligatoire.Postal code (A9A 9A9)

Telephone number (555 666-7777)

Extension

4. Work referred to in your complaint

*Ce champ est obligatoire.What type of work is this?

A new construction

Repair or renovation work

An expansion

Other
Specify:

During what period has this work been performed?

*Ce champ est obligatoire.Start date (day/month/year)

End date (day/month/year)

6. Description of your complaint

*Ce champ est obligatoire.Please indicate to us the reasons why you are in dispute with your building contractor.

Have you sent your contractor a demand letter?

*Ce champ est obligatoire.Have you sent your contractor a demand letter?

Yes

Specify the date: (day/month/year)

Note: You must send us a copy of the demand letter.
No

Have you filed this complaint with another organization?

*Ce champ est obligatoire.Have you filed this complaint with another organization?

Yes
Specify which one.

You can print this form for your records.
Attention: You will no longer be able to print this form after this step.

Complaint concerning a dispute regarding the services performed by your building contractor