4. Date of the work performed
4. Date of the work performed
What is the approximate period during which the reported work was carried out?
5. Description of the work performed
5. Description of the work performed
* Ce champ est obligatoire. The work is under which Régie du bâtiment du Québec area(s) of intervention?
Check the area(s) in which the work was carried out:
Check the area(s) in which the work was carried out:
* Ce champ est obligatoire. Please describe the nature of the work.
Examples: Plumbing work in bathroom, drywall finishing in basement.
Have you noticed additional information that could help us identify the contractor?
Have you noticed additional information that could help us identify the contractor?
Examples: vehicle make, licence plate, etc.
The work involved which type(s) of location?
* Ce champ est obligatoire. The work involved which type(s) of location?
A single-family dwelling
A multi-family dwelling
Specify the number of apartments:
Specify the number of floors:
A condominium
Specify the number of condo units:
Specify the number of floors:
A seniors' residence
A rooming house
Specify the number of rooms offered for rent:
A commercial building (store and retail sales)
Specify the name of the business:
Specify the surface area of the store (if known):
A business building (offices, bank, hair salon, dentist, etc.)
Specify the name of the establishment:
Specify the number of floors in the building:
A meeting place (daycare, restaurant, place of worship, community hall, etc.)
Specify the name:
Specify the capacity of the hall, indicating the number of persons who can be accommodated (if known):
An industrial building (plant, garage, warehouse, parking space, etc.)
Specify the name:
An institutional building (hospital, school, residential and long term care centre, etc.)
Specify the name:
A civil engineering structure (bridge, viaduct, roadway, etc.)
Specify:
Other
Specify:
Who is the work provider ?
Last name
First name
Name of business (if any)
RBQ licence number (if any, and if known) (1234-5678-99)
Building number
Street
Apartment
City
Postal code (A9A 9A9)
6. Complaint filed with another organization
6. Complaint filed with another organization
Have you submitted this complaint to another organization?
* Ce champ est obligatoire. Complaints of unlicensed work that relate only to electricity or plumbing are handled by their respective corporations. If this is the case, do you authorize us to forward your complaint to the corporation concerned ?
7. Consent
The Building Act requires the RBQ to maintain the confidentiality of the information you send us, including your identity. Therefore, in order to process your complaint we must obtain your consent for the following situations:
* Ce champ est obligatoire. If necessary, do you authorize us to forward your complaint to other organizations, for example in case the complaint involves an infraction or a violation of provincial law?
If you accept, the RBQ will be able to forward your complaint in its entirety (including your personal contact information, when required) to the relevant organization, such as the Corporation of Master Electricians of Québec, Corporation des maîtres mécaniciens en tuyauterie du Québec, Commission de la construction du Québec, Office de la protection du consommateur, etc.
* Ce champ est obligatoire. Do you authorize us to submit your complaint at a public hearing involving your contractor?
Depending on the severity or number of complaints received against your contractor, the contractor may be summoned to appear before the Bureau des régisseurs for a public hearing. If you authorize us to submit your complaint at such a hearing, a copy will be forwarded to your contractor and could also be forwarded to any person or organization that requests it following the hearing. They will therefore receive your name and the address of the work. However, your personal contact information (email, phone number, home address) will remain confidential.
Personal information that you provide with your complaint will be stored, used and communicated in compliance with the provisions of the Act Respecting Access to Documents Held by Public Bodies and the Protection of Personal Information. Subject to the Archives Act, once your complaint has been processed this information will be destroyed by the RBQ in accordance with the retention schedule.
It is possible to consult or correct this information by sending a request to the RBQ’s person in charge of access to documents and the protection of personal information. Please send your request to the address indicated on the RBQ and information distribution page [Fr] .
