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Complaint concerning the services delivered by your contractor

Complete the form

To speed up and facilitate the complaint processing process, please fill out the online form below and include your contact information. Your contact information will be for the exclusive use of the Régie du bâtiment du Québec (RBQ), and will allow us to contact you if we need more information.

If you prefer, you can download the dynamic PDF version of the form Complaint concerning a dispute regarding the services performed by your building contractor – PDF (323 KB). The terms for submitting the form are specified therein.

The fields preceded by an asterisk (*) doivent are mandatory.

1. Your details

2. Details of the contractor you are complaining about

3. Address of the location where the work has been performed

4. Work referred to in your complaint

*Ce champ est obligatoire.What type of work is this?


*Ce champ est obligatoire.The work involved which type(s) of location?
















5. Nature of the work

The work is under which Régie du bâtiment du Québec area(s) of intervention?

Please describe the nature of the work.

During what period has this work been performed?

6. Description of your complaint

*Ce champ est obligatoire.Have you sent your contractor a demand letter?

Note: You must send us a copy of the demand letter.

*Ce champ est obligatoire.Have you filed this complaint with another organization?


Print the form for reference before moving to the next step. It won’t be possible to print it later.

By clicking on Next step, you will be able to attach your supporting documents.