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Searching for a contractor or a licence number: consult the Licence holders' repertory.

COVID-19: Visit our COVID-19 [Fr] page to see the measures we have taken (examinations, licence maintenance, etc.). It is only available in French, but if you have any questions, please call us at 1-800-361-0761 and leave a message.

To know if your company can resume its activities, please consult the list of essential services and commercial activitiesThis link open an external website of the Régie du bâtiment du Québec in a new window.​​​​​​​ of the government of Québec. The RBQ cannot open or close construction sites.

According to our language policy​​​​​​​, only certain contents may be translated. Visit the French version to obtain all the information.

Complaint concerning the services delivered by the personnel of the RBQ

Before you begin

Complaint against a contractor

Please use the form Complaint concerning the services delivered by your contractor.

Complete the form

In accordance with the Declaration of services to the public [Fr] of the Régie du bâtiment du Québec (RBQ), you may file a complaint with the Commissaire à la qualité des services aux citoyens if you are dissatisfied with the quality of the services delivered by the RBQ.

Processing time

The commissaire or its representative will contact you within 2 business days and will respond to your request within 20 business days.

Complete the form