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Complaint concerning the services delivered by the personnel of the RBQ

Before you begin

Complaint against a contractor

Please use the form Complaint concerning the services delivered by your contractor.

Complete the form

In accordance with the Declaration of services to the public [Fr] of the Régie du bâtiment du Québec (RBQ), you may file a complaint with the Commissaire à la qualité des services aux citoyens if you are dissatisfied with the quality of the services delivered by the RBQ.

Processing time

The commissaire or its representative will contact you within 2 business days and will respond to your request within 20 business days.

Complete the form