Searching for a contractor or a licence number: consult the Licence holders' repertory.
Searching for a contractor or a licence number: consult the Licence holders' repertory.
COVID-19: Answers to your questions [Fr]. Due to public health restrictions, Montréal’s service outlet is closed until further notice, but examinations are still on. You can use our online services or contact us by phone.
According to our language policy, only certain contents may be translated. Visit the French version to obtain all the information.
If you see something that creates a risk for your safety or the safety of the public, you should file a complaint using our online service.
The RBQ deals with complaints connected with the areas under its responsibility. More specifically, the RBQ oversees the safety of buildings, installations and facilities in connection with:
If your complaint concerns a building in which you are a tenant, it is IMPERATIVE that you notify the building owner by sending a demand letter, otherwise the RBQ cannot process your complaint.
When the RBQ receives your complaint, it will:
When we have studied your complaint, you will receive an acknowledgement of receipt and your docket number by email or by regular mail.
For a precise knowledge of the RBQ's commitments, we invite you to consult the Declaration of services to the public.