4. Inspection date
4. Inspection date
What is the approximate period during which the inspection took place?
Important : For your complaint to be admissible, the inspection must have taken place after October 1, 2024
5. Description of your complaint
5. Description of your complaint
6. Complaint to another organization
6. Complaint to another organization
*Ce champ est obligatoire.Have you filed this complaint with another organization?
7. Consent
Under the Building Act, the RBQ must keep the information you provide confidential, including your identity. In order to process your complaint, we must therefore obtain your consent for the following:
If you agree, the RBQ may forward your complaint in its entirety (including your personal contact information, where necessary) to the appropriate organization, such as the Office de la protection du consommateur.
Depending on the severity or number of complaints received against your inspector, he or she may be called before the Bureau des régisseurs for a public hearing. If you agree to have your complaint filed at a hearing, a copy will be forwarded to your inspector and may also be forwarded to any person or organization that requests it following the hearing. They will receive your name and the address of the inspection site, but your other personal details (email address, telephone number, home address, etc.) will remain confidential.
Personal information provided with your complaint will be stored, used and disclosed in accordance with the provisions of the Act respecting Access to documents held by public bodies and the Protection of personal information. Subject to the Archives Act, after your complaint has been processed, this information will be destroyed by the RBQ according to the retention schedule.
You may consult or rectify this information by addressing a request to the RBQ officer in charge of access to documents and protection of personal information. You will find the contact information on the Access to information [Fr].
