Searching for a contractor or a licence number: consult the Licence holders' repertory.
According to our language policy, only certain contents may be translated. Visit the French version to obtain all the information.
The Régie du bâtiment du Québec (RBQ) provides in this page information that will help you with the work to carry out following the spring flood.
Caution! Electrical work must always be carried out exclusively by a contractor holding the licence subclass 16.0 – Electrical contractor. Therefore, an owner cannot carry out work relating to electrical installations in their residence (e.g. install or replace outlets, switches, lights, electric baseboard heating, wiring, etc.).
Here are a few safety precautions to observe:
Consult the Checklist following a flood - Electricity [Fr] of the Corporation des maîtres électriciens du Québec.
Before using your plumbing fixtures, contact your municipality to make sure the municipal sewer system is functional. If you own a septic system, consult Urgence Québec’s advice. After, several actions are recommended:
Consult the Checklists following a disaster – Plumbing [Fr] of the Corporation des maîtres électriciens du Québec (CMMTQ).
If you witness a petroleum spill, you must contact the ministère de l’Environnement et de la Lutte contre les changements climatiques. It is responsible for implementing environmental measures in the event of soil contamination resulting from leakage or spilling of petroleum products. It also manages all aspects related to any other dangerous “residual” materials, such as used oil.
In order to ensure building safety, many precautions must be taken concerning the building’s structure, exterior and interior claddings as well as any installation, before, during and after repairing work.
Information about the precautions to observe, and about the available help can be found on the following webpages:
Only contractors holding a building contractor’s licence are authorized to carry out construction work and offer financial guarantees. When you hire a licenced contractor, you are eligible for licence security, which ensures compensation for damages as a result of faulty performance or non-performance of construction work.
Make sure your contractor holds a valid licence in the appropriate subclass for the work you wish to carry out. To do so, consult the Licence holders’ repertory, or call us at this toll-free number: 1-800-361-0761.
Moreover, if your contractor must hire subcontractors, they must also hold the appropriate licence for the work they carry out. Do not hesitate to ask your contractor for the list of subcontractors he intends on hiring for your rebuilding work. Similarly, you can check whether they hold a valid licence in the appropriate subclass by consulting the Licence holders’ repertory, or by calling us at this toll-free number: 1-800-361-0761.
Before hiring a contractor or a disaster recovery specialist to carry out work, a few steps are necessary.
Make sure your contractor you intend to hire holds a valid licence that is appropriate for the work to carry out. To do so, consult the Licence holders’ repertory, or contact the RBQ at the toll-free number: 1-800-361-0761.
You can also consult the following webpages:
If a contractor comes to your house and solicits you, check if they hold an itinerant merchant’s permit by consulting the Office de la protection du consommateur’s [Fr] website or by calling 1-888-672-2556.
Before signing the contract, demand a written and detailed quotation for the price of the work. The contractor also has the obligation to provide you with any relevant information regarding the nature of the work they plan to carry out and the materials and time necessary to carry them.
The contractor should list, in the quotation, details of the work to carry out, in which you distinguish the work eligible for the financial assistance program.
A complete quotation should include, among others, the following information:
By getting quotations from different contractors, you will be able to evaluate the cost of the work and make comparisons beforehand.
Once you have selected a quotation, demand that a written contract be established with the contractor. There are two main types of contract of enterprise.
The first type is a lump sum contract. It fixes a total and global price for the whole work planned with the client.
The second type of contract is the hour or time and material contracts. The client must pay the contractor at an hourly rate fixed in advance, and pay the material bought to carry out the work.
A complete quotation should include, among others, the following information:
The scope of financial guarantees provided by the contractor must be indicated in the contract. Relevant documentation concerning the manufacturer’s guarantee must be given to the client.
You can ask to sign the paper testifying of the time and material provided after every workday of the contractor.
Once the work is completed, you can ask the contractor to give you the defective parts that have been replaced.
The RBQ advises you to verify whether the contractor has a valid third party liability insurance and a general insurance that will adequately cover their possessions, materials and equipment. You can ask your contractor for a proof of insurance coverage.
You may check the progress of the work, the quality of the materials used and of the work done, as well as the expenses incurred at any moment.