Searching for a contractor or a licence number: consult the Licence holders' repertory.
Searching for a contractor or a licence number: consult the Licence holders' repertory.
COVID-19: Answers to your questions [Fr]. Due to public health restrictions, Montréal’s service outlet is closed until further notice, but examinations are still on. You can use our online services or contact us by phone.
According to our language policy, only certain contents may be translated. Visit the French version to obtain all the information.
In order to return home safely, consult safety advice and checklists following a flood by clicking on the links below:
Caution! Electrical work must always be carried out exclusively by a contractor holding the licence subclass 16.0 – Electrical contractor. Therefore, an owner cannot carry out work relating to electrical installations in their residence (e.g. install or replace outlets, switches, lights, electric baseboard heating, wiring, etc.).
Here are a few safety precautions to observe:
Consult the Checklist following a flood - Electricity [Fr] of the Corporation des maîtres électriciens du Québec.
Propane gas is a useful and safe source of energy when observing certain basic safety rules. If you use it recklessly, propane gas can become a time bomb, as it poses risks of asphyxia and explosion.
Many heating apparatus can give off carbon monoxide (CO): generators, heaters, barbecues, propane-powered refrigerators, etc. CO is a treacherous gas since it is invisible, colourless, odourless and non-irritating. It can cause light to severe intoxication as well as deadly poisoning.
Here’s what to do to avoid intoxication:
Using construction radiators powered by propane to dry off your building requires great caution and is subject to regulatory requirements, the most important being listed below:
A propane-fired barbecue, as any outdoor apparatus, should always be used outdoors. Never store a propane cylinder inside.
To avoid fire risks, keep the barbecue away from walls, windows, patio doors, trees and shrubs. Refer to the manufacturer’s instructions to learn about the clearance to maintain between your appliance and any combustible material.
If you own a propane-powered apparatus, make sure the valve is closed.
When you enter a building, if it smells like rotten eggs or boiled cabbage, it might be the sign of a gas leak. Notify immediately the fire department.
Never store your propane cylinder indoor. If propane cylinders are inside the building during a flood or for the ones you own, make sure the valve is tightly closed and take them outside. Put them in an upright position, at least 3 metres for the building. If propane-powered apparatus, equipment or propane tanks have been flooded, they must be verified by a contractor specialized in gas before reusing them. Gas suppliers who carry out repair or installation work on apparatus or tanks must hold the appropriate RBQ licence.
Consult the Checklists following a disaster of the Corporation des maîtres électriciens du Québec (CMMTQ):
Here is some advice concerning heating systems:
Consult the Checklists following a disaster of the Corporation des maîtres électriciens du Québec (CMMTQ):
Before using your plumbing fixtures, contact your municipality to make sure the municipal sewer system is functional. If you own a septic system, consult Urgence Québec’s advice [Fr]. After, several actions are recommended:
Consult the Checklists following a disaster – Plumbing [Fr] of the Corporation des maîtres électriciens du Québec (CMMTQ).
If your building is equipped with an elevator or elevating devices for disabled persons, read the following advice:
If you own a fuel oil tank used in a single-family house, the RBQ recommends that you have its integrity verified by a specialized contractor before reusing your installation.
Many service stations and other petroleum equipment installations (fuel oil tank of a heating system, marina, user outlet, etc.) can be found in areas that are currently flooded. There are high risks that the integrity of these installations be jeopardized.
In order to avoid fire risks and contamination of soil, groundwater and bodies of water, the RBQ reminds you that as an owner or operator of these installations, you must have your equipment verified by a qualified person before reusing it.
Under chapter VI of the Safety Code, holders of a permit for the use of petroleum equipment must inform the RBQ of a disaster involving petroleum equipment installations within 24 hours after its discovery.
If you witness a petroleum spill, you must contact the ministère de l’Environnement et de la Lutte contre les changements climatiques. It is responsible for implementing environmental measures in the event of soil contamination resulting from leakage or spilling of petroleum products. It also manages all aspects related to any other dangerous “residual” materials, such as used oil.
In order to ensure building safety, many precautions must be taken concerning the building’s structure, exterior and interior claddings as well as any installation, before, during and after repairing work.
Information about the precautions to observe, and about the available help can be found on the following webpages: