According to our language policy, only certain contents may be translated. Visit the French version to obtain all the information.
You can consult the arbitration decisions rendered under the arbitration mechanism provided for in the Regulation respecting the guarantee plan for new residential buildings. Recourse to arbitration is available to beneficiaries (consumers) and contractors who do not agree with a decision made by the administrator of the Guarantee Plan.
To consult the decisions, you can search by subject or by contractor’s name. By selecting a subject or contractor’s name, you will obtain related decision summaries. If you wish, you can also read the full text of a decision by clicking on the title.
These decisions have been sent to the Régie du bâtiment du Québec by arbitration bodies. Thus, there might be a slight delay between the moment a decision is published on one of these bodies’ website and the moment the RBQ publishes it.
If you need to consult these decisions as soon as they are published, please consult the websites of the four arbitration bodies recognized by the RBQ:
In accordance with a service agreement, the Société québécoise d’information juridique (SOQUIJ) has been designated by the RBQ, with the agreement of the arbitration bodies, to:
You can consult the Annotated Regulation respecting the guarantee plan for new residential buildings [Fr] – PDF (1,2 MB) which groups all the rendered decisions by section. This document may help you see the trends for different arbitration cases.