Régie du bâtiment du Québec

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Searching for a contractor or a licence number: consult the Licence holders' repertory.

Searching for a contractor or a licence number: consult the Licence holders' repertory.

COVID-19: Answers to your questions [Fr]. Due to public health restrictions, the capacity of the exam rooms is reduced to 50%, which may result in some delays.

According to our language policy​​​​​​​, only certain contents may be translated. Visit the French version to obtain all the information.

Contact Us

Waiting time on the phone

Due to a significant increase in calls, the waiting time on the phone is longer than usual. We are sorry for any inconvenience this may cause.

YOUR MOST FREQUENTLY ASKED QUESTIONS

Can I get my examination results over the phone?

We cannot give any examination results over the phone. Results will be sent by mail as soon as possible after your last exam. If your company has several guarantors, we have to wait until all of them have finished their examinations before giving you the results.

Do I have to fill out a new application if my licence was cancelled because I did not pay the maintenance fees and charges?

You must fill out a new application if your licence was cancelled due to the nonpayment of the maintenance fees and charges.

However, the guarantor does not need to retake the exam because the skills are valid for a period of 5 years. Regarding the licence security, it remains valid for a 60-day period after the licence cancellation date.

Visit the Licence application forms page to apply for a new licence.

Can I check the status of my application over the phone?

We cannot tell you the status of your licence application.

Applications that are complete and compliant are processed within 60 days. This period mainly excludes the periods when we are awaiting information or documents from you as well as the period between sending a notice of the examinations and their taking.

Phone

General information

Toll free: 1 800 361-0761
Montréal: 514 873-0976

Monday, Tuesday, Thursday and Friday: 8:30 to 16:30
Wednesday: 10:00 to 16:30

Building safety hazard

1 800 361-0761, option 5, 24/7

Fax

Toll free: 1 866 315-0106
Montréal: 1 514 864-2903

Mail

Régie du bâtiment du Québec
Rez-de-chaussée, local 040
255, boulevard Crémazie Est
Montréal (Québec) H2M 1L5

See other contact information on a form?

Always use the contact information that appears on the form. It may differ from that shown on this page.

Virtual meetings by appointment

You can participate in a virtual meeting with a RBQ employee regarding:

  • a licence to operate in the areas of gas, pressure vessels and amusement park rides
  • a contractor licence
  • a complaint
  • a claim against the licence security.

Montréal service outlet

Rez-de-chaussée, local 040
255, boulevard Crémazie Est
Montréal (Québec) H2M 1L5
See the mapThis link open an external website of the Régie du bâtiment du Québec in a new window.

Business hours

Monday, Tuesday, Thursday and Friday: 8:30 a.m. to 4:30 p.m.
Wednesday: 10 a.m. to 4:30 p.m.

Services provided

  • Qualification exams upon notification
  • Tabling of documents
  • Assistance with your requests
  • Filing a complaint
  • Filing a claim against the licence security
  • Filing a licence application
  • Filing a permit application
  • Payment of invoices.

Forms of payment authorized on the premises

  • Debit card
  • Credit card
  • Cash
  • Cheque or money order payable to the minister of finance or the RBQ. If you know your RBQ file number, note it on the back of your cheque. Postdated cheques will not be accepted.

Service outlets outside Montréal

There are other service outlets outside of Montréal providing the following services:

  • Exams upon notification
  • Payment of licence maintenance dues by cheque or money order, except for payments due within the next 5 business days in which case you must use Online payment.

Locate a service outletThis link open an external website of the Régie du bâtiment du Québec in a new window.

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Online services

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