Régie du bâtiment du Québec.

You are here :

Citizen

Obtain the payment after a claim

The Régie du bâtiment du Québec (RBQ) files the claims of all the wronged consumers in the contractor's file. This file is open for 6 months upon acceptance of the first claim. During this period, the claims of other citizens can be added to the file. Look up the Outstanding claims.

The amounts paid

Increased amounts of licence security

On September 18, 2016, the amounts of licence security doubled in order to provide better compensation to consumers. Consult the FAQ Citizen – Increase in licence security for more details.

The maximum amount paid in compensation for all beneficiaries is $20,000 (specialized contractors) or $40,000 (general contractors). The money comes from the guarantor, so the RBQ does not hold any money. It only acts as an intermediary.

If the claims exceed the amount of the licence security, the money will be divided among the beneficiaries on a pro rata basis.
Natural persons
are paid before legal persons and partnerships.

Payment

At the end of the 6-month period, the RBQ will send you a decision and the guarantor's indemnity cheque within about 45 days. 

Send us your comments...

The field preceded by an asterisk ( * ) must be completed.
*The information provided on this page is:

Portail du gouvernement du Québec (ce site est externe au site de la RBQ).This link leaves the Régie du Batiment du Québec's website
© Gouvernement du Québec 2017This link leaves the Régie du Batiment du Québec's website