Régie du bâtiment du Québec.

You are here :

Citizen

Flood victims - Consult the information kit and the list of contractors who agreed to carry out quality work at a fair price. You can also call 1-800-361-0761, and press the star key (*).

Choose a licenced contractor

Before choosing a contractor who will do renovation work in your home, ensure your contractor has all the necessary permits.

The contractor's licence: mandatory for everyone

Doing your home renovations on your own?

Are you sure you have the right to do this work? Consult If you do the work by yourself

The contractor must not only have a licence, but the right subclass for the type of work he intends to do for you. To check whether your contractor has a licence or not, consult the Licence holders’ repertory.

Dealing with a contractor who holds an RBQ licence may entitle you to a financial guarantee in case of a dispute. See the Know your recourses section.

The contract was made at your residence?

A contractor who acts as an itinerant merchant must hold a permit from the Office de la protection du consommateur (OPC) in addition to his contractor's licence. 

A contractor is considered itinerant merchant if the work he performs for you concerns the roof, the insulation and installation of doors, windows and exterior siding or cladding. The contract must be made at your residence, regardless of whether you invited the merchant (door-to-door, kiosk).

If you aren't sure whether your contractor is considered to be an itinerant merchant, go to Choosing a contractor on the OPC websiteThis link open an external website of the Régie du bâtiment du Québec in a new window..

To ensure your contractor has an itinerant merchant's licence, go to Get information about a merchant on the OPC websiteThis link open an external website of the Régie du bâtiment du Québec in a new window..

Tips in looking for a contractor

When do you pay a partial payment?

Don't pay any partial payment before you have checked whether your contractor has the necessary licences and permits.

  • Ask for bids from several contractors to compare the offers.
  • Get in touch with former clients to learn about their level of satisfaction.
  • Make sure the contractor has a physical address.

Found a contractor? Sign a contract!

That's it! You have found a contractor who holds all the necessary permits. You are ready to sign a contract.

Send us your comments...

The field preceded by an asterisk ( * ) must be completed.
*The information provided on this page is:

Portail du gouvernement du Québec (ce site est externe au site de la RBQ).This link leaves the Régie du Batiment du Québec's website
© Gouvernement du Québec 2017This link leaves the Régie du Batiment du Québec's website